About DAL

Since 1974, DAL has been serving the credit and collection community. Recovery and resolution is our primary goal, utilizing the highest standards in ethics, professionalism, and transparency in our process. We pride ourselves in achieving for you the highest resolution and return in the shortest amount of time.

With 47 years of experience, DAL has become a trusted leader in B2B collections driven by an experienced and tenured collection staff using the most advanced collection techniques.

Benefits of DAL

Collection Services

DAL offers a full-range of value-added benefits to assist with your collection efforts, including: Commercial Collections, Online Client Service Center, Skip Tracing, Bank Account & Asset Searches, Small Balance Credit Executive Letter Series, Worldwide Attorney Network, and Collection Automation Processes.

Client Service Center

Exclusive for Clients of DAL, Inc., the DAL Client Service Center is a powerful online management tool that provides inventory management and agency oversight of accounts placed for collection including collector notes and financials for each file placed with DAL, along with quick and custom exportable reports. Sign up below for a tour!

Collection Tips

Analyzing delinquent accounts can be tough and time consuming for Credit Managers. DAL’s got you covered. Read our Collection Tips to gain a better understanding of signs to look for and when to place a delinquent account for collection so you can improve your chances of account resolution and add to your bottom line.

Testimonials from Industries we serve

"DAL is a family owned, results driven collection partner which has developed an impressive litigation network across the US and Canada. DAL's collection efforts are transparent and their responses are immediate."

- A Global Mfg Company

"We occasionally give DAL accounts we acquired from acquisitions, and we appreciate the effort to help us get some of it. The actual dollars collected is remarkable."

- A Logistics Company

"Ease of placements, great communication back and forth, very good reporting histories, great customer service personnel as well as our account manager is fantastic."

- A Heavy Equipment Rental Co.

"DAL has a professional approach at collecting and we have had great success over the years with accounts placed with them."

- A Textile Company

"DAL has helped us collect more money from more difficult accounts than ever before."

- A Pharmaceuticals Company

"You always do a great job of collecting and communicating. Also I like the attorneys you refer accounts to, which is very important."

- A Food Industry Company


Sign up below to stay current with everything at DAL. From our DAL News & Views to our DAL Credit & Collection E-Alert, we’ve got you covered for all things credit and collections.

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For complimentary access use code: DALEDU to register for the live webinar below:

Date: February 6th, 2024 | 3:30 - 4:30 PM EST




DAL will be attending the CRF Forum!

Let us know if you will be going too. Hope to see you there!

Location: Charleston, SC

Date: March 18-20, 2024


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