The DAL commercial collection program is the core of our business and designed to be a valuable part of your credit department. Our goal is to become an extension of your collection department and part of your collection team by supplementing your collection efforts with an escalation process that provides a thorough and expert handling of your delinquent accounts – from our in-house collections to our world-wide network of attorneys for legal representation.
DAL employs a team of seasoned and tenured collection professionals that have all achieved the Senior Certified Collection Professional designation through the Commercial Collection Agencies of America, and work each case based on its individual needs. Our collectors work extended hours allowing them to contact your debtors during legally mandated hours across all time zones. Additionally, DAL employs a second collector process—delivering a one-two punch that adds an escalation and a psychological element that provides greater recovery rates for you.
Sometimes its all about ease and convenience. Debtors can pay online 24/7 through payDAL.com by check, debit or credit card with no additional fees to the debtor - or to you our client. payDAL is a PCI Compliant site so you can feel confident that all legal requirements are being met for your protection