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Exclusive for Clients of DAL, Inc., the DAL Client Service Center is a powerful online management tool that provides ease of communication between you and DAL along with inventory management and agency oversight of accounts placed for collection.

At the DAL Client Service Center you can:

  • Place a Claim online with attachments for a paperless transmission with online and email confirmations
  • View your company information on file with DAL
  • View debtor information on accounts placed with DAL, including collector's notes and financials
  • Interact with the DAL Collector assigned to a particular file
  • View Reports or create Custom Reports with the ability to export to a PDF, Word, or Excel formats
  • Link to DAL Vendor Partners for Credit Scoring and Credit Reports.
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At DAL, we know how important it is to keep in touch with our clients. Beyond the information available 24-7 through the DAL Client Service Center, The DAL CSR (Client Summary Report) is emailed to you daily, weekly or monthly, and outlines the demand activity executed on your debtor files and also includes New Placements and Recoveries Reports that will surely prove invaluable to you.

No matter how you choose to receive information from DAL, if you have any questions or concerns, you can always feel free to speak directly with the collector handling the claim - by phone, fax, email, or through the DAL Client Service Center. It's your choice!

For more communication and reporting options, feel free to contact your DAL Account Manager, and as always, we encourage you to contact us at any time to discuss your accounts placed for collection.